Delivery
SHIPPING POLICY
Everything you need to know about how we get your order to your doorstep.
Pan-India Delivery
We ship across all states and union territories in India.
3–5 Business Days
Standard delivery for most metro and tier-1 cities.
Remote Areas
7–10 business days for remote or hard-to-reach pin codes.
Order Tracking
Real-time tracking via SMS and email for every order.
Shipping Charges
- —Free shipping on all prepaid orders above ₹999.
- —A flat shipping fee of ₹79 applies to orders below ₹999.
- —Cash on Delivery (COD) orders attract an additional handling fee of ₹49.
Processing Time
- —All orders are processed within 1–2 business days after payment confirmation.
- —Orders placed on weekends or public holidays will be processed on the next working day.
- —You will receive an email and SMS notification with tracking details once your order is dispatched.
Delivery Timelines
- —Metro cities (Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Kolkata): 3–5 business days.
- —Tier-2 & Tier-3 cities: 5–7 business days.
- —Remote / rural areas: 7–10 business days.
- —Please note that delivery timelines may be affected during sale periods, festivals, or unforeseen circumstances.
Shipping Partners
- —We partner with leading logistics providers including Delhivery, Blue Dart, and DTDC to ensure safe and timely delivery.
- —All shipments are fully insured against loss or damage during transit.
International Shipping
- —We currently ship only within India. International shipping is coming soon.
- —Stay tuned to our social channels for updates on global availability.
Order Tracking
- —Once dispatched, you'll receive a tracking link via email and SMS.
- —You can also track your order anytime from our Order Tracking page using your order ID and registered email.
Undelivered / Returned Shipments
- —If a delivery attempt fails due to incorrect address or unavailability, our courier partner will make up to 2 additional attempts.
- —Orders returned to us due to failed delivery will be refunded (minus shipping charges) or reshipped upon request.
Last updated: March 2026. THE SOUTHZ — Made in Bharat 🇮🇳